F.A.Q.

How Long Does An Order Take To Arrive?

Shipping time varies based on your chosen delivery option during checkout. Most orders ship within 1-3 business days from the order date. We, unfortunately, can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date. A carrier tracking number will be sent via email to you once your order is picked up from our fulfillment center in New Jersey.
How To Return My Items?

To return your order, contact us for a unique Return Authorization Number and, if eligible, a prepaid shipping label. To contact us, hit the button in the bottom right corner of the FAQ page.
Which Payment Methods Do You Accept?

Habitat accepts the following payment methods for online purchases:

• All major credit cards, as shown at checkout

• PayPal: if you do not have an account yet, you can create one while shopping with us

• Apple Pay, Google Pay, Samsung Pay

Please note that your billing address must match the address on your credit card statement.
How Can I Track My Order?

Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area. The tracking number will be sent via email to you once the order has been picked up at our fulfillment center in New Jersey.